Rob McCoy
Renewal · SMS · 11 messages
Summary
Tier Bneutral
Renewal shopper considering staying with BMO — Emily to send comparison.
Intent: unsure
Outcome
QualificationCompleted
AppointmentNot booked
Assigned brokerEmily Sullivan
EscalationNot required
Linked opportunity
Open →Rob McCoy
Whitby, ON
Score 68/100 · contacted
Transcript
Rob McCoy · Sep 23, 12:15 PM
Got your text about renewal review — what info do you need?AI assistant · Sep 23, 12:15 PM
Hi Rob — great to hear from you. Just three things: current balance, current rate, and remaining term.Rob McCoy · Sep 23, 12:15 PM
296K, 5.14%, 3 months to renewal.AI assistant · Sep 23, 12:15 PM
Thanks. What's your income and roughly your home value?Rob McCoy · Sep 23, 12:15 PM
$95K salaried, house maybe $610K.AI assistant · Sep 23, 12:15 PM
You're at 49% LTV. Renewal-shop rates today ~4.44-4.79% on 5yr. Meaningful saving over 5.14%.Rob McCoy · Sep 23, 12:15 PM
BMO says they can match. Are you cheaper?AI assistant · Sep 23, 12:15 PM
Often yes — brokers access wholesale pricing. Let a broker run a live quote for you first, then compare.Rob McCoy · Sep 23, 12:15 PM
OK do the quote.AI assistant · Sep 23, 12:15 PM
Emily Sullivan (Durham region) will text you today with 3 lender options + BMO comparison.Rob McCoy · Sep 23, 12:15 PM
Sounds good.