Rob McCoy

Renewal · SMS · 11 messages
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Summary

Tier Bneutral
Renewal shopper considering staying with BMO — Emily to send comparison.
Intent: unsure

Outcome

QualificationCompleted
AppointmentNot booked
Assigned brokerEmily Sullivan
EscalationNot required

Linked opportunity

Open →
Rob McCoy
Whitby, ON
Score 68/100 · contacted

Transcript

Rob McCoy · Jul 21, 11:36 AM
Got your text about renewal review — what info do you need?
AI assistant · Jul 21, 11:36 AM
Hi Rob — great to hear from you. Just three things: current balance, current rate, and remaining term.
Rob McCoy · Jul 21, 11:36 AM
296K, 5.14%, 3 months to renewal.
AI assistant · Jul 21, 11:36 AM
Thanks. What's your income and roughly your home value?
Rob McCoy · Jul 21, 11:36 AM
$95K salaried, house maybe $610K.
AI assistant · Jul 21, 11:36 AM
You're at 49% LTV. Renewal-shop rates today ~4.44-4.79% on 5yr. Meaningful saving over 5.14%.
Rob McCoy · Jul 21, 11:36 AM
BMO says they can match. Are you cheaper?
AI assistant · Jul 21, 11:36 AM
Often yes — brokers access wholesale pricing. Let a broker run a live quote for you first, then compare.
Rob McCoy · Jul 21, 11:36 AM
OK do the quote.
AI assistant · Jul 21, 11:36 AM
Emily Sullivan (Durham region) will text you today with 3 lender options + BMO comparison.
Rob McCoy · Jul 21, 11:36 AM
Sounds good.